To help enterprise users manage multi-currency fiat funds more efficiently and connect their traditional banking assets to Infini's digital asset services, we have launched the onramp feature. When you need to transfer funds from a traditional bank account into the Web3 network, Infini integrates with multiple payment service providers to assign you a dedicated virtual bank account. You simply initiate a local bank transfer, and the system will automatically convert the fiat funds into stablecoins and credit them to your Infini account — bridging the gap between traditional finance and the Web3 ecosystem. You can also flexibly choose from different deposit regions and currencies, making cross-border fund transfers more efficient and convenient.

The payee name displayed to the sender's bank is the Infini entity name. No virtual account application is required — ready to use promptly. Suitable for scenarios with no special requirements on the payee name.

1. Go to the [Home] page and click the [onramp] button at the top to begin the deposit process.

2. Select the deposit currency and enter the deposit amount.

3. Once the order is generated, the system will display the bank transfer details, including:

Click [Copy All] to copy the bank transfer information, then proceed to your own bank to complete the SWIFT transfer.

Important: Please pay close attention to the red-bordered notice on the page — you must include the Reference Code in the transfer remarks when making the SWIFT transfer.

4. Once Singapore Gulf Bank receives the funds, Infini will verify the payment against the Reference Code and credit the equivalent USDC balance to your account. Funds are estimated to arrive within 1–3 business days. All order statuses can be tracked on the [Order History] page.

The payee name displayed to the sender's bank is your own company name. Suitable for B2B reconciliation or compliance-sensitive scenarios. A virtual account must be applied for in advance. Once activated, the deposit process is the same as Method 1 — the system will automatically use your dedicated account information.

For virtual account application details, please refer to the section below.

1. Log in to Infini and ensure your enterprise account has completed standard KYB verification. For KYB details, please refer to the KYB and KYC Verification guide. If you have not yet applied for a virtual account, the system will prompt you to do so. Click [Global Bank Accounts] to proceed.

2. In the left-hand menu, select the region where you wish to open your virtual account, then choose the corresponding currency and payment method — either Local or SWIFT.

Required documents (mandatory):

3. Add your company's registered operating address, confirm that all documents are in order, and click [Submit Application]. Review typically takes 1–3 business days. You will be notified of the result via email and Infini in-app notification.

1. Once your virtual account has been approved, go to [Global Bank Accounts] in the top navigation bar and click the [Transfer] button on the right to begin the deposit process.

Important: Do NOT transfer funds directly to the virtual account. You must follow the guided steps within the Infini system to initiate an onramp. Transfers made directly to the virtual account without going through the system will not be credited to your Infini account.

2. Select the desired currency (e.g., EUR, GBP, SGD, AED) and enter the deposit amount.

3. The system will display the dedicated virtual account information assigned to you. The account name will reflect your company name.

4. Copy the bank details and proceed to your bank to complete the transfer. This channel supports both same-name account transfers and incoming payments from third parties (e.g., your clients or business partners).

5. Funds are estimated to arrive within 1–3 business days. The system will automatically credit the equivalent stablecoin balance to your account. All order statuses can be tracked on the [Order History] page.

Fee Structure

Infini's fiat payment fees vary by account level. Transactions processed through the Infini-facilitated channel receive an additional discount of approximately 0.1% on top of the corresponding tier's base rate. For detailed fee information, please refer to the Fee Schedule.

Q: What is the relationship between the Infini-facilitated channel and Infini's previous deposit solution?

A: They are complementary and operate in parallel. The Infini-facilitated channel handles USD SWIFT payments only, while the previous deposit solution covers minor currencies and local payment methods. You do not need to be aware of the underlying channel differences.

Q: What should I do if I forgot to include the Reference Code in my transfer?

A: If the Reference Code was not included, your order will be routed to manual processing, which may take longer. We recommend proactively contacting customer support and providing your order number and proof of transfer to help expedite the resolution.

Q: Can I use someone else's bank account to make the transfer?

A: No. For compliance reasons, you must use a bank account registered under the same entity as your Infini account. Transfers from a third-party account may result in the funds being frozen or returned.

Q: Why is it mandatory to upload business contracts or invoices?

A: This is a compliance requirement. The documents are used to verify the legitimacy of your business activity and to support the opening of a regulated, dedicated receiving account. All uploaded documents will be submitted to our partner institution for review — please ensure they are authentic and valid.

Q: What should I do if my virtual account application is rejected?

A: Please review the reason for rejection as shown on the page or in the notification email. You may update or supplement your documents and resubmit the application. If you need further assistance, please contact our customer support team.

Q: How long does a onramp take?

A: For deposits via the Infini-facilitated channel, Infini will process your deposit immediately upon receiving the bank transfer. Funds are estimated to arrive within 1–3 business days.

For deposits via the same-name channel (virtual account), the process involves two stages: the virtual account application review typically takes 1–3 business days; after approval, the bank transfer itself also takes approximately 1–3 business days, depending on your bank and currency. Please note that bank holidays may affect processing times.

If you have any questions or feedback regarding the onramp feature, please reach out to our support team through the in-app customer service channel. Click the green phone icon in the bottom-right corner of the Infini interface and select [Message] to get in touch.

Disclaimer: The onramp feature is provided by a licensed partner payment service provider. Infini provides technical platform support only and does not directly handle the receipt, conversion, or transmission of fiat funds. KYB materials will be reviewed independently by the partner payment service provider in accordance with its compliance requirements, and Infini makes no guarantee regarding review outcomes. Exchange rates displayed on the page are for reference only; the final credited amount is subject to actual conversion results. This service is not available to users in mainland China, the United States, or other restricted regions, and does not constitute investment advice of any kind. All terms are governed by the official service agreement, and Infini reserves the right of final interpretation.