I. Download the Infini App
Download the app through an official app store, such as the App Store or Google Play. We do not recommend installing packages from unknown sources. App availability may vary depending on your app store region, device, and operating system version.
Alternatively, download the APK installation file from the official website:
II. Register for Infini Personal
Open the Infini App and tap [Sign Up] on the welcome screen.
Enter an email address that you regularly use and can access, then tap [Continue].
Check your email for the verification code and enter it in the app. Verification codes are typically valid for a limited time. Refer to the on-screen instructions for details.
Review the User Agreement, Risk Disclosure, and Privacy Policy displayed on the page. If you understand and agree to them, select the corresponding checkbox and continue.
If prompted, set up a login password, device passcode, or another security verification method. We recommend using a unique password that you do not use on other platforms.
Provide the required information and submit your registration. Your account is created when the app confirms that registration is complete.
After registration, the app may ask you to complete your profile or verify your identity. Feature availability may vary depending on your region, account status, and identity verification result.
III. Log In to Your Infini Personal Account
Open the Infini App and tap [Log In].
Enter the email address you used to register.
Follow the on-screen instructions to complete password, email verification code, or other security verification.
After verification, you can access your Infini Personal account.
IV. FAQ
Q: Why can’t I find the Infini App in the app store? A: App availability may vary depending on your app store region, device model, and operating system version.
Q: Why haven’t I received the email verification code? A: Confirm that you entered the correct email address, then check your spam, junk, or promotions folder. You can also wait briefly and request a new code by following the on-screen instructions. Avoid requesting codes repeatedly within a short period.
Q: What should I do if the app says my email address is already registered? A: An Infini account may already be associated with that email address. Return to the [Log In] page and try signing in. If you cannot log in, follow the account recovery instructions displayed in the app.
Q: Why do I need to verify my identity after registration? A: Registration creates your account. Some features may require additional identity verification. Refer to the app for the applicable requirements and available features.
Q: Do Infini Personal and Infini Business use the same registration process? A: This guide applies only to registering for Infini Personal through the mobile app. For a business account, use the relevant Infini Business registration or login page.
Q: Do I need to register again after changing my phone? A: No. Install the Infini App on your new device and log in using your registered email address. You may be asked to complete additional security verification.
V. Contact Us
If you have any questions or feedback about [Registering for Infini Personal], please reach out to our support team through customer service channels.
Click the green phone icon in the bottom-right corner of the Infini system and select [Message] to contact us.
