To help business users convert stablecoin balances in their Infini accounts into fiat currency and send the funds to designated bank accounts more efficiently, we have introduced the Virtual Accounts Offramp feature.

When you need to make bank payments to overseas suppliers, employees, or business partners, you can initiate a withdrawal directly from your stablecoin balance. The fiat conversion and bank transfer will be processed through our licensed partners.

The feature supports multiple payment networks, including ACH, FedWire, SEPA, CHAPS, FPS, and SWIFT. Within a single workflow, you can select a withdrawal channel, view the real-time exchange rate and applicable fees, and track the status of your transaction.

Fiat withdrawals are available through:

These options accommodate different currency, region, and settlement-speed requirements.

Fiat deposits, fiat withdrawals, and bank account management are now accessible through a single onboarding flow.

You only need to submit the required compliance documents when using the service for the first time. Once approved, you will be able to use the relevant bank account for both deposits and withdrawals. For future withdrawals, simply select an existing approved account.

Before submitting a withdrawal request, you will see the applicable exchange rate, transaction fees, and estimated amount to be received.

Account opening fees and transaction fees are clearly disclosed, with no monthly charges or hidden fees.

From the dashboard page, click Send, then select To Bank.

Alternatively, go to Virtual Accounts and select the bank channel you would like to use for Offramp.

If you have not yet opened a bank account, please refer to the Virtual Account onboarding guide in the Help Center. You must first apply for a virtual account.

Once your virtual account application is approved, select the appropriate banking channel based on your business needs. Review the account information, pay the account opening fee where applicable, and submit the application for review.

Once approved, the bank account will automatically appear in your Virtual Accounts list.

Fees for each Virtual Account channel depend on your Infini VIP tier.

All charges consist of two components:

VIP base rate + fixed network fee per transaction

The base rate varies according to your VIP tier, while the fixed network fee is charged per transaction and does not vary by tier.

For full pricing details, please visit: https://www.infini.money/pricing

Q: Why am I unable to use the fiat withdrawal service?

A: The service is unavailable if the jurisdiction associated with your KYC profile is restricted by the relevant banking partner.

We are working to expand regional availability. Please contact Customer Support if you have any questions.

Q: How much is the account opening fee?

A: The account opening fees are:

These fees apply only to Lead Bank and Banking Circle. There is no account opening fee for Singapore Gulf Bank. The fee will be deducted when you submit your application. If your application is rejected, the full amount will be refunded.

Q: What happens after I submit my application?

A: Our compliance team will review your application within 1–3 business days.

If additional documents are required, we will notify you by email. Once your application is approved, your bank account details will automatically appear on your dashboard.

Depending on your account risk rating, your daily transaction limit may be as high as $5,000,000.

Q: Can I open accounts with more than one bank?

A: Yes. Once your first bank account has been activated, you can go to the fiat deposit page and click Add New Account to apply for an account with another bank.

Q: What are the transaction fees?

A: For Lead Bank and Banking Circle:

For Singapore Gulf Bank:

Q: Why am I redirected to the application page when I click “To Bank Account”?

A: A bank account is required to make a fiat withdrawal.

If you have not yet opened one, the system will first guide you through the Virtual Account application process.

Q: What does it mean that Singapore Gulf Bank does not support third-party payments?

A: Singapore Gulf Bank only accepts deposits from bank accounts held by the same individual or legal entity as the corresponding Infini account.

Withdrawals may also only be sent to bank accounts held under the same name. Transfers involving third-party bank accounts will be rejected.

If you have any questions or feedback regarding the Fiat Withdrawal feature, please contact our support team through the Customer Support channel.

Click the green phone icon in the bottom-right corner of the Infini platform, then select Messages to contact us.

Disclaimer

The Virtual Accounts Offramp service is provided by licensed payment service partners. Infini provides technical platform support only and does not directly receive, convert, hold, or transmit fiat funds. KYB and KYC documents are independently reviewed by the relevant licensed partners in accordance with their own compliance requirements. Infini does not guarantee the outcome of any application. Exchange rates displayed on the platform are for reference only. The final amount received will be determined by the actual exchange rate applied when the transaction is processed. This service is unavailable to users in Canada, Malaysia, and other restricted jurisdictions. Nothing in this document constitutes investment advice. All services are subject to the official service agreements. Infini reserves the right of final interpretation.