I. Feature Overview
To provide Enterprise users with a structured fee schedule and a referral program, we have introduced the VIP Tier & Referral Commission feature... You can also invite new users to join Infini through your exclusive referral link and have the opportunity to earn a commission of up to 30% on the qualifying revenue generated by your referred users.
II. Pain Points Addressed
No differentiated pricing for high-volume users: Previously, all Enterprise users were subject to uniform rates. High-volume, high-holding users could not receive rate benefits that matched their contributions, reducing the incentive to continue using the platform.
No referral reward mechanism, limiting user growth channels: The platform previously lacked a systematic referral commission mechanism. Existing users who actively recommended new clients could not receive any rewards, resulting in insufficient word-of-mouth motivation and over-reliance on official promotions for user growth.
Lack of transparency in tiers and benefits: Users might had no clear visibility into how their business performance ranked on the platform, nor did they understand which metrics to improve to unlock better service benefits, leaving them without a defined growth path.
Difficulty tracking referral relationships and commission data: Even when informal referrals occurred, referrers had no way to clearly see which users they had referred, how much revenue each user contributed, or how much total commission they had earned.
III. Key Highlights
Automated dynamic tier assessment: The system automatically performs a rolling calculation at UTC 00:00 each day based on your transaction volume and holdings data from the past 30 days. Without any manual application, you are automatically assigned to the Standard, Professional, or Elite tier with the applicable reference preferential rate applied accordingly.
Flexible upgrade and downgrade rules: meeting either the transaction volume or the holdings threshold qualifies you for an upgrade. Both metrics must fall below the threshold before a downgrade occurs.
Contribution-based Referral Commissions: You have the opportunity to earn a commission of up to 30% on the total qualifying revenue your referred users generate on the platform. This currently includes revenue from sources such as payment collection fees, deposit and withdrawal fees, and enterprise card issuance fees, settled on a monthly basis.
30-Day Professional Tier Trial for New Users: New users who register through your referral link and complete KYC will receive a 30-day Professional tier trial. A reference preferential rate of 0.3% applies during the trial period. Upon expiry, the system will recalculate their VIP tier based on actual transaction data.
IV. Step-by-Step Guide
View Your VIP Tier and Benefits
Log in to your Infini Enterprise account and navigate to [My Tier], view your current VIP tier (Standard, Professional, or Elite). View the complete [Tier Benefits Comparison] to understand the transaction volume thresholds, holdings thresholds, and rate standards for each tier.
NOTE:Transaction fees apply to fiat on/off ramp and payment acquiring services only. No additional fees are charged for account deposits, withdrawals, or corporate card spending.
Get Your Referral Link and Invite New Users
Navigate to [Referral Program] and copy your exclusive [Invite Link] or download your exclusive [QR Code] image. Share the invite link or QR code with potential users you would like to refer to.
Once the referred user registers through the link and completes KYC, the system will automatically establish the referral binding. The user will be immediately upgraded to the Professional tier (30-day trial period).
View Commission Data and Details
Go to the [Referral Program] page and navigate to [My Referrals] to view the membership tier and registration date of all users who signed up through your referral link. Click the company dropdown to see the total commission amount and the three most recent commission records.
2. Click [Commission History] to view the detailed source of each commission payout, including the associated company and commission type.
V. Best Practices
Regularly review your commission details to understand your commission breakdown, we recommend checking your commission deposits at the beginning of each month and viewing your [Commission History] to understand the breakdown of your various income sources. This will help you target suitable user groups more effectively and optimize your referral strategy.
VI. FAQ
Q: How is the VIP tier calculated and updated?
A: The system automatically calculates the rolling average of your transaction volume and holdings from the past 30 days at UTC 00:00 each day and updates your VIP tier accordingly. Transaction volume includes all fund flows such as payment collection, deposits and withdrawals, and card spending.
Q: Are VIP tiers shared between personal and enterprise accounts?
A: No. VIP tiers for Personal and Enterprise accounts are calculated independently. Transaction data and holdings data are tracked separately and do not affect each other.
Q: When are commissions settled and disbursed?
A: Commissions are settled on a monthly basis. At the beginning of each month, the system automatically calculates the commission amount for the previous month, a process that typically takes 1 to 3 business days. Once the calculation is complete, the commission will be credited to your Infini account immediately.
Q: Is there an expiration period after a referral relationship is established?
A: The referral binding is permanent once established. The revenue scope for commission calculation has a binding period of 1 year.
Q: Will the commission rate change?
A: The current commission rate is 30% of the total revenue contributed by referred users. If the commission rate needs to be adjusted in the future, we will notify you 30 days in advance through a system notification.
Q: What benefits do new users receive when registering through a referral link?
A: New users who register through your referral link and complete KYC will immediately receive the Professional tier with a preferential rate of 0.3% for a 30-day trial period. After the trial period ends, the system will recalculate their VIP tier based on their actual transaction volume and holdings data.
VII. Contact Us
If you have any questions or feedback about VIP Tier & Referral Commission, please reach out to our support team through customer service channels.Click the green phone icon in the bottom-right corner of the Infini system and select [Message] to contact us.
Disclaimer: Infini provides technology and payment infrastructure services only and does not constitute banking, securities, or investment services, nor does it constitute investment advice. The preferential rate and referral reward program is available only to eligible enterprise users. Trading digital assets involves significant risk and may result in the total loss of principal. This service is not available to users in restricted jurisdictions; please refer to our Terms of Service for a full list of restricted regions. All rules are governed by the official Terms of Service, and Infini reserves the right of final interpretation.
