Checkout Multi-Language Support Is Now Live: Portuguese, Spanish, Japanese, Korean, Traditional/Simplified Chinese, French, and English (7 Languages)
I. Feature Overview
To improve the payment experience for users worldwide, Checkout now officially supports multiple languages. This update includes Portuguese, Spanish, Japanese, Korean, Traditional/Simplified Chinese, French, and English.
This enhancement is designed to reduce language barriers in cross-border transactions, provide customers with a smoother and more trusted native-language checkout experience, and ultimately help merchants increase conversion rates while reducing support workload caused by language misunderstandings.
II. Pain Points Addressed
The multi-language feature in Crypto Payment Checkout is built to solve the following challenges:
Language barriers for non-English speakers can make cross-border payments harder to understand, leading to higher drop-off rates and lower merchant conversion.
Web3 payment terminology (e.g., Network, Address, Payment Method, Currency Selection) can be difficult to interpret accurately in English, increasing the risk of user mistakes and potential asset loss.
Without localized language support, users may feel uncertain during critical steps such as selecting currencies/networks and confirming transactions—especially for high-value payments—resulting in hesitation or abandonment.
Merchant support teams often need to handle a high volume of inquiries caused by language issues, which increases operating costs and slows response times for cross-border business.
III. Feature Highlights
Checkout’s multi-language support delivers the following key benefits:
Broader Global Reach and Higher Conversion: with support for seven major languages—Portuguese, Spanish, Japanese, Korean, Traditional/Simplified Chinese, French, and English—Infini can better serve users in non-English-speaking markets. Allowing customers to complete payments in their preferred language builds trust, reduces interruptions caused by language barriers, and improves overall payment success rates.
Accurate Localization of Key Payment Terms: core terms used throughout the Web3 payment flow have been professionally translated and localized. This ensures users can clearly understand critical information in their chosen language, reducing operational errors and transaction failures caused by misinterpretation.
A Seamless, Fully Localized Checkout Experience: rom payment method selection to final confirmation, all prompts, labels, and instructions are displayed in the user’s preferred language. This end-to-end localized experience makes cross-border payments feel as intuitive as domestic transactions and helps strengthen your brand’s professional image across different markets.
Lower Support Costs for Cross-Border Merchants: a clear and consistent localized interface significantly reduces user questions related to language confusion. By addressing common points of uncertainty directly within the checkout flow, merchants can reduce support ticket volume and allow support teams to focus on higher-priority issues.
IV. Feature Description
Automatic Language Detection
By default, the system automatically displays the appropriate language based on the user’s browser language settings.
Manual Language Switching
Users can also manually switch languages by clicking the globe icon in the upper-right corner of the payment interface.
V. Frequently Asked Questions
Q: What languages does Checkout currently support?
A: Checkout currently supports eight languages: Portuguese, Spanish, Japanese, Korean, Traditional/Simplified Chinese, English, and French. We will continue expanding language support based on user demand.
Q: Will Checkout automatically switch to my language? How can I change it manually?
A: In most cases, Checkout will automatically display the language based on your browser settings. If you’d like to switch manually, click the globe icon in the upper-right corner and select your preferred language.
Q: What if I find a translation that feels inaccurate or unclear?
A: We aim to provide accurate and professional translations. If you have suggestions or notice any wording that could be improved, please reach out to our customer support team.
VI. Contact Us
If you have any questions or feedback about the multi-language feature, please feel free to contact our support team through customer service channels.
Click the green phone icon in the bottom right corner of the Infini system and select [Message] to reach us.
VII. Statement & Disclaimer (Multi-Language Feature)
The multi-language checkout feature is provided solely for interface display and user experience optimization, enabling users to complete actions in their preferred language. This feature does not affect the execution logic, processing flow, or outcome of any transaction, nor does it constitute any form of transaction, investment, legal, or other professional advice.
Due to differences in language expression, minor variations may exist between language versions. Users should rely on the final confirmed transaction details as displayed at the time of submission. Users remain responsible for ensuring that their activities comply with applicable laws and regulations in their relevant jurisdictions.